We detail herein the personal information that may be gathered from you upon utilizing our products and services, alongside any additional personal information we might receive from alternative sources.

Within the scope of this Privacy Policy, 'personal information' encompasses various data types we collect and utilize, including but not limited to:

• Contact Information: Names, email addresses, postal addresses, and phone numbers.
• Professional and Educational Background: Information regarding your education, nationality, and profession.
• Demographic Data: Details such as gender, date of birth.
• Account Credentials: Usernames and passwords.
• Financial Information: Payment details including credit/debit card numbers or bank account information.
• User-Generated Content: Comments, feedback, posts, and other content you submit, including survey responses.
• Preferences: Interests and communication preferences, including marketing consents where relevant.
• Images and Video Content: Photographs and videos from CCTV or event mobile apps, including those required on event badges for security purposes.
• Audio Recordings: Audio notes captured through our mobile apps.
• Identity Verification: Information such as passport details for legal compliance and visa invitation letters.
• Digital Footprints: IP addresses, and details of your interaction with our website and services through cookies or other tracking technologies.
• Event-Specific Information: Hotel names when participating in our events.

This personal information pertains to a broad spectrum of individuals, including:

• Prospects, clients, subscribers, and users of our services and products.
• Event participants, including visitors, sponsors, exhibitors, and speakers.
• Professionals featured in our digital and print offerings.
• Contributors to our publications, such as authors, editors, and reviewers.
• Contacts from our service providers and business partners.

We directly collect this information when you register for an event or engage with our services/platforms, or indirectly through third-party partners and public sources within the bounds of applicable data protection laws. Occasionally, data from third parties is anonymized until linked with your email on one of our platforms.

Sensitive Personal Information

When dealing with sensitive information, such as health or religious beliefs, to facilitate event attendance, we typically seek explicit consent. Exceptions exist, such as emergency situations, where we ensure your privacy is safeguarded.

Data Collected by Third Parties at Events

Third parties at our events might collect data about you, e.g., by photographing your business card or scanning your badge. In these instances, PropellerEvents Inc. does not control or access this data and is not liable for third-party use. Consult the privacy policies of these third parties for more details.

Aggregated or Anonymised Information

We may anonymize or aggregate personal data received, creating statistical or analytics data shared with third parties.

Your employer or another organization might provide access to our services, receiving only aggregated data about service engagement, not individual details. Specific instances warranting notification to your employer or organization about service bans due to our Terms of Service or community standards violations are exceptions.

Children’s Personal Information

Our services target business professionals and are not designed for children under sixteen. We do not intentionally collect data from this age group and will delete such information if identified. Any collection of children's data is conducted with explicit consent from parents, guardians, or educators, safeguarded by strict licensing terms compliant with relevant laws.

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Under Canadian privacy laws, PropellerEvents Inc. is obligated to obtain your consent for the collection, use, and disclosure of your personal information, wherever feasible. By utilizing this site or our services, you consent to the collection, use, and disclosure of your personal information in accordance with the terms laid out in this Privacy Policy (subject to future updates) and this Appendix. For certain types of processing, such as marketing activities, we will seek your explicit consent at the point of personal information collection.

The objectives behind collecting, using, and disclosing your personal information are detailed in the main body of the Privacy Policy. PropellerEvents Inc. commits to not collecting, using, or disclosing your personal information for any purposes not previously disclosed without first identifying the new purpose and updating this Privacy Policy accordingly.

Should you wish to withdraw your consent at any time, you may do so via the privacy preferences dashboard provided.

Product Enquiries, Sales, and Administration

When you inquire about PropellerEvents Inc. or our products and services, either online or via phone, we utilize your personal data to address your query or to undertake preparatory steps before entering into a contract. Upon purchasing or registering for our services or products, including trials, we employ your personal data, including banking or card details, to deliver the service or product, manage communications, process payments, and pursue debt recovery as necessary.

Call Monitoring

Calls with our sales team are recorded for quality assurance and training purposes, ensuring we maintain high standards of service and support.

Professional Information Utilization

Your professional personal information, when relevant and publicly accessible, may be incorporated into our products or consulting services. This could include information from websites, directories, press releases, and industry publications. We ensure this use complies with applicable data protection laws and may verify your professional status against public databases.

Event and Exhibition Management

Your personal information is critical for the effective management of our events, including roles as a speaker, sponsor, exhibitor, or attendee. This includes logistical support, administrative tasks, payment processing, and debt recovery, underpinned by our legitimate business interests. We may also assess your suitability for future speaking or sponsorship opportunities, promote events, and facilitate further engagement.

With your consent, we might share your personal data with event exhibitors for networking purposes. Photographs and videos capturing event participants may be used for promotional activities, in compliance with data protection laws.

Badge scanning at events serves as a means for access control, security measures, and visitor traffic analysis to enhance the event experience. This information may also support analytical efforts for improving event offerings and may be shared with relevant exhibitors upon consent.

Publishing Services

For those publishing with PropellerEvents Inc., personal information is utilized for the dissemination and promotion of your work, adhering to our contractual obligations. This includes managing payments and other related activities, ensuring the integrity of our publishing services.

Marketing Efforts

We engage in marketing activities, such as newsletters and promotional offers, based on your consent, implied consent, or our legitimate interests. You always have the option to opt-out of future communications and adjust your marketing preferences. Where we have a lawful basis and you have provided your mobile telephone number, we may send marketing SMS/text messages or call you for marketing purposes, in accordance with applicable local laws. We may also send postal mailings with information on new products and events, where we have a lawful basis to do so and you have provided us with your postal address.

Social Media and Digital Analytics

Our presence on social media and use of digital analytics aim to provide relevant content and advertisements based on your interactions with us. We collaborate with social media platforms to tailor advertising, subject to your engagement preferences. We do not control how 3rd party platforms handle your personal data.

Legal Compliance and Anti-Fraud Measures

PropellerEvents Inc. adheres to legal obligations, including fraud prevention and compliance with international trade sanctions. This may involve the collection of specific personal information to fulfill regulatory requirements or respond to legal inquiries.

Engagement in Online Communities and Surveys

Participation in our online communities or surveys is governed by privacy controls and consent, ensuring your personal information is managed respectfully and in line with your preferences.

This detailed outline ensures transparency in how PropellerEvents Inc. manages and utilizes personal information, highlighting our commitment to data protection and privacy in alignment with legal standards and best practices.

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Should you have inquiries concerning the handling of your personal information by PropellerEvents Inc., we encourage you to contact us first. Depending on the situation, you may have the right to:

• Understand how your personal information is being utilized
• Access the personal information about you that is held by PropellerEvents Inc.
• Learn about the disclosure or transfer of your personal information to third parties
• Request corrections or updates to your personal information
• Ask for deletion of your personal information when it's no longer necessary for legal or business purposes
• Withdraw consent for processing based on consent
• Opt-out of direct marketing communications
• Lodge a complaint with a Canadian privacy regulator if you believe your rights have been infringed or if you have concerns regarding the compliance of PropellerEvents Inc. with Canadian privacy laws

You can contact our Data Protection Officer (DPO) by emailing: jon@pharmabrands.ca

Sharing with Service Providers

We may share your personal information with third parties who assist in providing our products and services and administering our business. These include IT and marketing technology host suppliers, web and data hosting providers, mailing houses, ad servers, logistics and general services contractors, debt collection agencies, onsite health and safety partners, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of sponsorship/marketing/PR collateral and other event collaboration partners. Personal information will only be shared with third parties if and to the extent it is necessary for them to provide our products and services to you.

We use web chat services that allow us to connect with you and answer sales and customer services questions quickly and directly. We ensure these service providers protect your data but these chats are intended to provide quick answers to basic service questions only, and you should not provide any sensitive information, such as bank or credit card details in these chats.

These data processors are bound to compliance through contracts in place that protect the personal information you have shared with us.

Sharing with other Organisations

We may share your personal information, including contact details and product or service interaction with trusted partner organisations for their marketing purposes, in accordance with local data protection laws and where required, with your permissions.

If you use one of our virtual products, such as a virtual exhibition, directory site or webinars, or choose to allow your badge to be scanned at an event, we may pass the information you provide to third parties. Generally, this will be via a process whereby you, as the user, visit or interact with a third party, such as visiting a stand at an online exhibition, having your badge scanned or clicking an asset branded and provided by a third party. In some instances, for example, a product listing site, you may reach out directly to a supplier or exhibitor, who may contact you in return. In other instances, our virtual products are sponsored and in these cases, the data provided will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored.

We may share your personal information with clients and data providers in connection with the marketing services referred to above, who are bound to process that data strictly in compliance with applicable law.

To reorganise or make changes to our business

If we are subject to negotiations for the sale of all or a part of our business to a third party, are sold to a third party or undergo a re-organisation, we may need to transfer some or all of your personal information to the relevant third party or its advisors as part of any due diligence process. Any information that is transferred to that re-organised entity or third party will be used for the same purposes as set out in this policy, or for the purpose of analysing any proposed sale or re-organisation.

In connection with legal or regulatory obligations

We may process your personal information to comply with our legal and regulatory requirements or to respond to regulators where applicable. This may include disclosing your personal information to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.

In some circumstances, we may be legally required to disclose your personal information because a court, the police, another judicial or law enforcement body or government entity has asked us for it.

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You can contact our Data Protection Officer (DPO) by emailing: jon@pharmabrands.ca . We Will endeavor to respond to your first request within 10 working days from the date of first contact.

If issues are not resolved to your satisfaction by PropellerEvents Inc.'s Privacy Officer,  you may reach out to the appropriate Canadian privacy oversight organizations listed below:

• Office of the Privacy Commissioner of Canada
• Office of the Information and Privacy Commissioner of Alberta
• Office of the Information and Privacy Commissioner for British Columbia
• Commission d'accès à l'information du Québec

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